You can register a new PTCL Complaint or check the status of your old PTCL Online complaint speedily. If you're facing issues with your PTCL telephone service or your PTCL internet is non working correctly, or you may need help regarding whatever other services related to the PTCL company, you are at the right identify.
You lot tin easily be in bear on with PTCL customers intendance representatives. PTCL provides many ways to register your PTCL complaints (like the PTCL Complaint Number service) and can requite feedback nearly their services.

Methods to register PTCL Complaint:

There are six methods to complain well-nigh PTCL Services to the company representatives, which are discussed beneath:

1-PTCL Complaint via Phone:

If your net is not working properly, you can call on PTCL Helpline number at whatever fourth dimension to solve your bug. PTCL Helpline number is "1218". Y'all can phone call this number through your landline number or mobile number. Later waiting a few minutes, your call volition be connected with a PTCL representative.

two-PTCL Complaint via Sms:

You lot can also register your complaint past sending an SMS to the PTCL Helpline number, every bit shown in the picture beneath. We will guide y'all stride by step on how to do this:

  • Open your SMS application on your mobile.
  • Type "CMP" (without commas) And give infinite.
  • Then write your area lawmaking and Landline number together like this (0423712345). And give space again.
  • Type your PTCL'southward Product lawmaking ("BB" for Broadband connection and "LL" for Landline connection).
  • And so send the SMS to this number ( 0512181218 ).

(Format Example: CMP 0423712345 BB )

  • Afterward your SMS has been sent, you will receive a Complaint Registration number.
  • Or you can simply write "Help" and transport it to the same number( 05 1218 1218 ).

In Urdu:

3-PTCL Complaint via Live Chat:

Some other way to contact PTCL back up providers in real-fourth dimension and get your problems resolved is through the PTCL Live Chat  option. Merely this service is not 24/seven. Alive support agents are bachelor only from nine Am to nine Pm from Monday to Saturday.

Method to do PTCL Live Conversation:

  • Go to this page.
  • Click on the '+' sign as shown in the paradigm beneath.

  • A new form volition open request for your details. Subsequently filling out the form, click on the 'Get-go Chat' button.
  • After some wait, a support member volition connect with you.

You can register your complaint or share your issues regarding the PTCL services from here(PTCL Complaint Online Chat).

4-PTCL Complaint Register Online:

You tin can register your PTCL online complaint via the online form provided past the PTCL company.Follow the steps to register your PTCL Complaint:

  • Go to this page.
  • Select the Production in which you are facing an issue like cull the 'Telephone' choice if your call service is not working correctly.
  • At present select the blazon of upshot from the 'complaint type' option.
  • Now enter your city code and your PTCL number in the following box.
  • And so write your active email in the Electronic mail box.
  • Then fill the captcha lawmaking in the last box.
  • In the cease, click on the ' Submit ' push.

Don't forget to save your Complaint number. It will help you check your PTCL Complaint status (or PTCL internet complaint, PTCL broadband complaint, Online Complaint PTCL, PTCL online Complaint Register).

v-PTCL Complaint via Email:

You can email the PTCL support staff in case of any complaint. Exist professional and write your email in a formal language and avoid calumniating words in the email. Post-obit are the PTCL support emails provided past the company:

[electronic mail protected]

[electronic mail protected]

vi-PTCL Complaint via PTCL Whatsapp:

You can annals your complaint through the PTCL Complaint Whatsapp number. Relieve their official Whatsapp number '03312181218' and send them 'Hi' to get a quick response. You can go other services through this similar:

  • Know your PTCL Bill
  • Cheque your PTCL Complaint condition
  • Get a new PTCL service
  • Download apps
  • Spotter video tutorials

If you desire to bank check your PTCL internet speed, nosotros provide you with our PTCL Speed Examination tool. It will tell you your Download Speed, Upload Speed and Ping of your internet connection.

Bank check your PTCL Complaint Status:

You can bank check your PTCL Complaint condition by visiting this page and post-obit these steps:

  • Choose the production about which your complaint is registered.
  • Select your City code and enter your PTCL number in the box.
  • Now enter your PTCL Complaint number provided to you after filing the complaint.
  • In the end, click on the 'View Condition' button.

Feedbacks and Suggestions:

You can give any feedback to the PTCL company by visiting this page. Also, if you take any suggestions, you tin can email them at this email id:
' [email protected] '.

PTCL Registered Office:

Corporate Headquarters, Block-E, G-8/4,

Islamabad-44000, Pakistan.

Corporate Customer Centers:

Islamabad
PTCL F-8 Exchange
Nazim-Ud-Din Road
F-8/one, Islamabad
PTCL Complaint number Islamabad:  111 20 twenty 20		 Karachi
Footing Floor, EVP Office,
Hatim Alvi Road, Clifton, Karachi.
PTCL Complaint number Karchi: 111 20 xx 20		 Lahore
26A Civic Center
Barkat Marketplace, Garden Boondocks, Lahore.
PTCL Complaint number Lahore: 111 20 20 20

PTCL Helpline: 1218

New service requirement or purchase assist 1218
To Update Directory Inquiry 0800 0 1217
OSS Helpline 111 28 28 28
Corporate Helpline 1260 & 111 20 twenty twenty
Billing information 1200
Inquiry or directory services 1217
Complaint registration or assistance on any fault 1218
Assistance on all services 1218

Faqs:

Is the PTCL helpline gratuitous?
 Yes, you lot can call on 1218 through your PTCL Landline number.

How practise you telephone call 1218?
 Y'all can call on this number through your mobile or Landline number.

How can I call PTCL customer care from mobile?
 Call on 1218 .

How can I get a duplicate PTCL bill?

Go to the PTCL Duplicate Bill page and enter your PTCL phone no. and PTCL Account ID, which y'all can go from your old PTCL pecker.

How tin I use the PTCL number on WhatsApp?
 No, you can't utilize your PTCL number as your Whatsapp number.

How to submit your complaint with WhatsApp?
 Save this number ' 03312181218′ on your Whatsapp and send 'Hello' to them.

How can yous mutter near PTCL Online?
 Click on this link to register your complaint online.

Who is the CEO of PTCL?
 The current CEO of PTCL is Hatem Bamatraf .

How tin I contact PTCL?
 In that location are six ways to contact the PTCL Back up team discussed in this article.

How do I register a complaint on WhatsApp?
 Transport 'Hi' to this Whatsapp number: ' 03312181218 '. They will guide you farther as it is PTCL complaint number from mobile.

Is the PTCL WhatsApp cocky-service free?

Yeah, you can send them msg on WhatsApp if you have an cyberspace connection.

How to register a complaint?
 Y'all can annals your complaint past diverse methods described on this page. PTCL Complaint email is [e-mail protected] .

How to cheque complaint status?
 You can quickly check your complaint status past visiting this link.

Conclusion:

We've described six methods to register your PTCL complaint and the method of checking your Complaint condition in this commodity. Y'all can contact them through phone, SMS, Live Chat, internet form, WhatsApp number, or electronic mail. We've as well mentioned their helpline numbers and support office addresses. We hope these options will work out for anybody.